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Agent Onboarding: How to Hire and Train Your First AI Employee

AI agents may not need coffee breaks or ID badges, but bringing one into your business should feel a lot like welcoming a new hire to the team. In fact, the secret to integrating artificial intelligence into your organisation is to treat it like a person you're hiring and onboarding . This post explores how to craft an AI agent’s “job description,” check its “references,” set its KPIs, and continuously train it – with a dash of wit along the way, tailored for the C-suite. Alt text: An employer examining a lineup of candidates, with a humanoid robot standing out as the chosen “applicant,” representing the concept of hiring an AI agent as a new employee. Welcome Ava!! Welcome your new AI colleague. Imagine it’s the first day for your AI agent, whom we’ll call “Ava.” Ava doesn’t get a desk or a name badge, but she has a role and high expectations. If done right, her onboarding will be seamless – boosting productivity and cutting drudge work. Done wrong, well, “AI agents are the in...

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